
Frequently Asked Questions
Order & Support
How can I place an order?
Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
What delivery options are available?
Standard delivery costs $5 and takes approximately 3 to 5 working days. Expedited delivery costs $10 and takes approximately 1 to 2 working days. Delivery is free for orders above $60.
Where does 4Furs deliver?
We currently deliver within mainland Singapore. Delivery is not available outside mainland Singapore or to P.O. boxes.
What should I do if there is a problem with my order?
If your order arrives damaged, past its expiry date or different from what you ordered, please contact us via WhatsApp at +65 9799 6631. Our team is available daily from 9am to 6pm, including public holidays.