Returns & Refund Policy

We want you to be completely happy with your 4Furs purchase. If something is not right, please get in touch with us within 14 days of receiving your order.

Eligibility

Items must be unused, unopened and in their original packaging to be eligible for a return. Perishable goods such as treats and supplements cannot be returned once opened.

How to Return

Contact us with your order number and reason for return. We will provide instructions on how to send the item back to us.

Refunds

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds are issued to the original payment method.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately with a photo and we will arrange a replacement or full refund at no cost to you.